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Word 2003 seems especially prone to randomly losing the configuration settings in Tools > Options. One such setting that produces an alarming effect is that relating to the display of white space between pages. When this setting is unchecked the page display in print layout view appears to have lost the header section, as shown in the first illustration
Once recognised for what it is, this issue is quickly corrected by resetting the aforementioned tools > options > view item:
or in Word 2007/2010
Or by clicking in the narrow grey band between the top of the page and the horizontal ruler - as shown below.
In the case of 2007/2010 double clicking is required, making it more difficult to set this option by accident.
And there lies the usual reason for the loss in the first place. It is all too easy (in Word 2003 at least) to click in the area below the ruler and toggle this setting:
It is a simple matter to set all the preferred options, then record a macro switching between the pages of Tools > Options to produce a listing of all those preferences, which can be added as required into the above macros.
This alarming issue causes distress to lots of users, but it is remarkably easy to fix.